AI and Gamification Technologies for Complex Work - Hardcover

by Phillip M. Mangos (Editor), James C. Ferraro (Editor)

The medium through which training in the workplace is delivered has been changing in recent years to offer a more personalized and immersive experience.

Author Biography

Phillip M. Mangos, PhD, is the CEO and Chief Scientist of Adaptive Immersion Technologies, a Florida-based business focused on the synthesis of predictive data modeling and analytics, simulation, and assessment technology to optimize human performance. He holds a BS in Psychology from the University of South Florida and a PhD in Industrial/Organizational and Human Factors from Wright State University. With a diverse career background, he has worked as a team member to support projects in aviation, law enforcement, transportation, intelligence, information technology, and utilities industries.

James C. Ferraro, PhD, is a Senior Human Factors Research Scientist at Adaptive Immersion Technologies. He specializes in intelligent simulations and game-based assessments to improve human performance in complex, automated systems. He holds a PhD in Human Factors and Cognitive Psychology and an MA in Applied Experimental and Human Factors Psychology from the University of Central Florida. His research focuses on human-machine interaction, trust in automation, and performance prediction. Dr. Ferraro has contributed to government-sponsored projects and co-edited multiple book series on human performance and simulation, with numerous publications in the field.