by Shannon Plate (Author)

You can be a great communicator. This is a fun, compact book filled with fresh concepts and instantly usable skills to increase your confidence in every relationship and every conversation you have, both personal and professional. Care Talk teaches you how to relate in a way that makes a speaker feel cared for and understood. At work, mentoring and coaching of employees and volunteers will become effective and meaningful. At home, relationships will deepen while encouraging the clearest expression of thoughts and emotions . Uncomplicated and direct, Care Talk makes great communication reachable.