{"product_id":"civility-at-work-how-people-treatment-is-a-critical-success-driver-for-business-paperback","title":"Civility at Work: How People Treatment is a Critical Success Driver for Business - Paperback","description":"\u003cp\u003eby \u003cb\u003eLewena Bayer\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003cb\u003eIn \u003ci\u003eCivility at Work\u003c\/i\u003e, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eIn case you were not aware, research focusing on both Canadian and U.S. companies shows that a whopping 98% of people polled have experienced uncivil behavior on the job. And, according to the fourth annual study on \u003ci\u003eCivility in America: A Nationwide Survey\u003c\/i\u003e, conducted by global public relations firm Weber Shandwick and public affairs firm Powell Tate in partnership with KRC Research, civility in America continues to erode. This year's study found that 70% of the Americans believe incivility has reached crisis proportions. Alarmingly, 81% of the Americans think that incivility is leading to an increase in violence at work. Notably, 80% of the people are dissatisfied with their jobs.\u003c\/p\u003e\u003cp\u003eIncreasingly, people are choosing employers who understand that civility is good business. In \u003ci\u003eCivility at Work\u003c\/i\u003e, Lew Bayer describes the business case for civility and explains how organizations can increase employee retention, performance, and overall revenue by creating a workplace culture of human kindness and civility.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eFor more than 20 years, \u003cb\u003eDr. Lewena Bayer\u003c\/b\u003e, CEO of Civility Experts Inc., 16-time published author and thought leader, has been striving to build better communities and workplaces all over the world. Lew, who believes that civility is its own reward, has been internationally recognized as a leading expert on civility in the workplace. With a focus on social intelligence and culturally competent communication, the team at Civility Experts Inc.-which includes 501 affiliates in 48 countries-has supported 1,000s of organizations in building better workplaces.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 232\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.49 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e February 09, 2021\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51786294722848,"sku":"9781953349804","price":37.78,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/cc3d8c6aecc62a8d251a3c705bcc991d.webp?v=1780631315","url":"https:\/\/ebocreations.com\/products\/civility-at-work-how-people-treatment-is-a-critical-success-driver-for-business-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}