{"product_id":"communicate-excellence-a-guide-to-authentic-positive-consistent-front-desk-communication-paperback","title":"Communicate Excellence: A Guide to Authentic, Positive, Consistent Front Desk Communication - Paperback","description":"\u003cp\u003eby \u003cb\u003eAmy Demas\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eFrom making a great first impression to proper communication for scheduling and handling difficult patients,  Amy Demas] shows how to dramatically improve conversion rates, build your practice, and create raving fans in the process. ... Implementing her time-tested methods will help build teamwork and reap big profits for your practice  --John K. McGill, CPA, MBA, JD, President of John K. McGill \u0026amp; Company, McGill \u0026amp; Hill Group ... This book is an opportunity for us to gain some insights from  Amy's] vast experience ... as a consultant who has seen the good, the bad, and the ugly in numerous orthodontic practices. Sharing her experiences with us in the form of a book is a true blessing. --Dr. Dave Paquette, Paquette Orthodontics ...  Amy] has always been forward thinking and persistent in ensuring processes are the best they can be. I am excited to see Amy sharing her knowledge through this book. She truly practices what she teaches, and everyone can benefit from her understanding of customer service and communication. --Amy Schmidt, President of Ortho2\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 152\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.33 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 28, 2020\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51759992176928,"sku":"9781642251265","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/7f59e009d95cab6c3c772fb5416e85e9.webp?v=1780168275","url":"https:\/\/ebocreations.com\/products\/communicate-excellence-a-guide-to-authentic-positive-consistent-front-desk-communication-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}