{"product_id":"creating-superfans-how-to-turn-your-customers-into-lifelong-advocates-hardcover","title":"Creating Superfans: How to Turn Your Customers Into Lifelong Advocates - Hardcover","description":"\u003cp\u003eby \u003cb\u003eBrittany Hodak\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eSuperfans aren't just for pop stars and NBA teams.\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eWhat if your customers loved your brand the way Swifties love Taylor or Drake loves the Raptors? What if they came back again and again...and told their friends to do the same? \u003cp\u003e\u003c\/p\u003eIn \u003ci\u003eCreating Superfans\u003c\/i\u003e, award-winning entrepreneur and keynote speaker Brittany Hodak shares a powerful framework for transforming your business from a commodity into a category of one. \u003cp\u003e\u003c\/p\u003eBrittany has helmed fan-engagement campaigns for brands including Walmart, Disney, Amazon, and dozens of other global brands. \u003ci\u003eCreating Superfans \u003c\/i\u003ecombines sharp business insights with entertaining stories from work with stars like Taylor Swift, Dolly Parton, and Mötley Crüe. \u003cp\u003e\u003c\/p\u003eMemorable case studies from businesses of all sizes illustrate that customer experience, or CX, is the battlefield for wining - and keeping - customers. Brittany's game-changing CX system, the SUPER Model, is simple to learn, deploy, and measure across every organization. \u003cp\u003e\u003c\/p\u003eWhether you're launching a new business or running a hundred-year-old brand, \u003ci\u003eCreating Superfans\u003c\/i\u003e gives entire team a shared playbook for tapping into the unmatched power of superfandom.\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eBrittany Hodak\u003c\/b\u003e is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eBrittany is unapologetically obsessed with helping businesses turn their customers into superfans. She has worked with some of the world's biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She founded and scaled an entertainment startup to eight figures before exiting and is the former Chief Experience Officer of Experience.com. Her debut book\u003ci\u003e, Creating Superfans: How To Turn Your Customers Into Lifelong Advocates\u003c\/i\u003e, is in stores on January 10, 2023. \u003cp\u003e\u003c\/p\u003e\u003cb\u003eBrittanyHodak.com\u003c\/b\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 296\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.94 x 8.11 x 6.22 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 10, 2023\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51767524000032,"sku":"9781774580783","price":27.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/6f2ea94b6e8c3275d8649090e279f838.webp?v=1780312627","url":"https:\/\/ebocreations.com\/products\/creating-superfans-how-to-turn-your-customers-into-lifelong-advocates-hardcover","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}