Customer Focus - It Depends on the Ands: 42 Principles for Successful Digitalization Projects - Paperback

Customer Focus - It Depends on the Ands: 42 Principles for Successful Digitalization Projects - Paperback

$87.19


by Christian Peter (Author)

Digitalization is the buzzword on everyone's lips. The intensity, speed and volume of the process are increasing dynamically. Yet - how do you do it right? What principles apply for successful, customer-focused digitalization projects? What are the factors that really matter? What role and tasks will you need to take on within your company? In the 42 chapters of this book, Christian Peter provides you with practical and proven principles for successful digitalization projects. They comprehensively examine all of the crucial dimensions, from the right mindset to the right people and partners, from issues critical to success to effective action. It's not heavy on theory and light on practice, but specific, tangible and grounded in today's realities. You can start right away.

Number of Pages: 228
Dimensions: 0.48 x 7.48 x 4.72 IN
Publication Date: May 26, 2022
Shop Pay Continue Shopping

Estimated delivery: August 02 - August 05, 2026

Secure Checkout

Free Returns

Proudly USA Based

Accepted Payment Methods

American Express
Apple Pay
Diners Club
Discover
Google Pay
Mastercard
PayPal
Shop Pay
Visa