{"product_id":"designing-and-tracking-knowledge-management-metrics-paperback","title":"Designing and Tracking Knowledge Management Metrics - Paperback","description":"\u003cp\u003eby \u003cb\u003eAlexeis Garcia-Perez\u003c\/b\u003e (Author), \u003cb\u003eFarah Gheriss\u003c\/b\u003e (Author), \u003cb\u003eDenise Bedford\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eKnowledge management metrics are one of the weakest areas of practice in the field. Overwhelmingly, the literature that exists focuses on case studies and incidents of metrics, rather than approaching the concept holistically. \u003cbr\u003e Addressing this lack, expert authors Alexeis Garcia-Perez, Farah Gheriss and Denise Bedford come together to supply a fundamental discussion of measurement cultures and philosophy, types of metrics, and how to use metrics to grow an organization. They offer a guide for knowledge management professionals to report on progress against goals and targets in terms that are understandable and comparable to their organizational peers, enabling professionals from across businesses to communicate with metrics and engage in wider discussion about the process of achieving organizational visions. \u003cbr\u003e Providing practical guidance for identifying different types of measurements and metrics, as well as methods for defining and collection information about metrics, this is an essential book for knowledge management professionals and researchers on the path to improving metric literacy across their organizations.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003cb\u003eAlexeis Garcia-Perez\u003c\/b\u003e is an Associate Professor at Coventry University Business School (UK) and a Visiting Research Scholar at Georgetown University (USA). \u003cb\u003eFarah Gheriss\u003c\/b\u003e is an IT Innovation Lead at the International Monetary Fund. She leads the Information and Organizational Access Group, working to apply best practices to help operationalize the IMG's knowledge management strategy. \u003cb\u003eDenise Bedford\u003c\/b\u003e, PhD, is faculty at Georgetown University, a Visiting Scholar at University of Coventry, and Distinguished Practitioner, U.S. Department of State.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 272\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.7 x 7.7 x 4.9 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e November 15, 2019\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51778291826976,"sku":"9781789737264","price":94.84,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/48b1b32f303ca8beb71724fe268f8181.webp?v=1780506039","url":"https:\/\/ebocreations.com\/products\/designing-and-tracking-knowledge-management-metrics-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}