{"product_id":"from-like-to-love-inspiring-emotional-commitment-from-employees-and-customers-hardcover","title":"From Like to Love: Inspiring Emotional Commitment from Employees and Customers - Hardcover","description":"\u003cp\u003eby \u003cb\u003eKeith Alper\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eMost companies know that winning customers is key. But many don't realize that loyalty starts from the inside, with employees. To build a brand that truly motivates, they must take their employees from liking their jobs to loving them.\u003c\/p\u003e\u003cp\u003eAs CEO of CPG Agency (A Nitrous Effect agency), which specializes in corporate and employee engagement, Keith Alper has seen the competitive edge gained by creating a culture that turns employees into brand advocates. In \u003cem\u003eFrom Like to Love\u003c\/em\u003e, he draws on real-life examples to present his proven process for turning any organization from appreciated to adored, including: \u003c\/p\u003e \u003cul\u003e \u003cli\u003eKeeping a finger on the \"pulse\" of satisfaction\u003c\/li\u003e \u003cli\u003eCreating an engaged workforce \u003c\/li\u003e \u003cli\u003eBuilding open communication and trust\u003c\/li\u003e \u003cli\u003eCreating a competitive advantage with love\u003c\/li\u003e \u003cli\u003eAnd more\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eThe smallest shift can make a huge difference, making team members happier, more able to create value, and likely to be retained longer, impacting your bottom line.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 168\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.5 x 8.5 x 5.5 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 16, 2018\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51755258347808,"sku":"9781544511177","price":42.73,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/55ab05ff435ad8626e9eb3703543c51e.webp?v=1780054427","url":"https:\/\/ebocreations.com\/products\/from-like-to-love-inspiring-emotional-commitment-from-employees-and-customers-hardcover","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}