{"product_id":"getting-started-with-evaluation-paperback","title":"Getting Started with Evaluation - Paperback","description":"\u003cp\u003eby \u003cb\u003ePeter Hernon\u003c\/b\u003e (Author), \u003cb\u003eRobert E. Dugan\u003c\/b\u003e (Author), \u003cb\u003eJoseph R. Matthews\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eEveryone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook to help them master key concepts of service quality assessment, offering directed exercises and worksheets to guide them. Firmly rooted in practical application, this book *Presents an overview of evaluation and the types of metrics, linking them to strategic planning and infrastructure *Examines qualitative versus quantitative measures *Shows how go decide which metrics are relevant to one's own institution, covering benchmarking, best practices, peer group filters, and those metrics that offer a high return on investment *Includes pointers for launching and maintaining successful library evaluation through flexibility and smart delegation among library staff *Offers advice on marshalling data to effectively communicate the value and impact of a library and its services, no matter the audience\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 256\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.6 x 8.9 x 5.9 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e September 20, 2013\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51757975404832,"sku":"9780838911952","price":117.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/94f2d51f6da8e142a522084ecfb5ae4c.webp?v=1780115927","url":"https:\/\/ebocreations.com\/products\/getting-started-with-evaluation-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}