{"product_id":"getting-to-sorry-the-art-of-apology-at-work-and-at-home-paperback","title":"Getting to Sorry: The Art of Apology at Work and at Home - Paperback","description":"\u003cp\u003eby \u003cb\u003eMarjorie Ingall\u003c\/b\u003e (Author), \u003cb\u003eSusan McCarthy\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\"A witty, useful guide\" (\u003ci\u003ePeople\u003c\/i\u003e) to apologies, why they matter, and the healing power of saying you're sorry, from the dynamic duo\u003c\/b\u003e\u003cb\u003e behind the acclaimed \u003ci\u003eSorryWatch\u003c\/i\u003e site.\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eIt's a truth universally acknowledged that terrible apologies are the worst\u003ci\u003e. \u003c\/i\u003eWe've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies--excuse-laden, victim blame-y, weaselly statements--often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could \u003ci\u003ethey\u003c\/i\u003e do better? \u003cp\u003e\u003c\/p\u003eMarjorie Ingall and Susan McCarthy show us the way with this fresh book that is \"philosophically deep, crisply reported, and funny as heck all the way through\" (Clive Thompson, author of \u003ci\u003eCoders\u003c\/i\u003e). Drawing on a deep well of research in psychology, sociology, law, and medicine, they explain why a good apology is hard to find and why it doesn't have to be. Alongside their six (and a half)-step formula for apologizing beautifully, Ingall and McCarthy also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative.\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eMarjorie Ingall, who goes by \"Snarly\" on SorryWatch.com, is the author of \u003ci\u003eMamaleh Knows Best: What Jewish Mothers Do to Raise Creative, Empathetic, \u003c\/i\u003e \u003ci\u003eIndependent Children\u003c\/i\u003e and \u003ci\u003eThe Field Guide to North\u003c\/i\u003e \u003ci\u003eAmerican Males\u003c\/i\u003e, and is the coauthor of \u003ci\u003eHungry\u003c\/i\u003e, with plus-size model Crystal Renn. A former columnist for \u003ci\u003eTablet\u003c\/i\u003e magazine and the \u003ci\u003eForward\u003c\/i\u003e, she is a frequent contributor to \u003ci\u003eThe New York Times Book Review\u003c\/i\u003e and has also written for \u003ci\u003eNew York \u003c\/i\u003emagazine, \u003ci\u003eTown \u0026amp; Country, Ms\u003c\/i\u003e., \u003ci\u003eGlamour\u003c\/i\u003e, \u003ci\u003eSelf\u003c\/i\u003e, \u003ci\u003eElle\u003c\/i\u003e, and \u003ci\u003eSassy\u003c\/i\u003e (yes, that one). She lives in New York City. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eSusan McCarthy, who goes by \"Sumac\" on SorryWatch.com, is the coauthor (with Jeffrey Moussaieff Masson) of the international bestseller \u003ci\u003eWhen Elephants Weep: The Emotional Lives of Animals\u003c\/i\u003e, which has been translated into twenty-one languages. She's also the author of \u003ci\u003eBecoming a Tiger: How Baby Animals Learn to Live in the Wild\u003c\/i\u003e. Publications she's written for include \u003ci\u003eParade\u003c\/i\u003e, \u003ci\u003eThe\u003c\/i\u003e \u003ci\u003eGuardian\u003c\/i\u003e, \u003ci\u003eWIRED\u003c\/i\u003e, \u003ci\u003eSmithsonian\u003c\/i\u003e magazine, \u003ci\u003eOutside\u003c\/i\u003e, and \u003ci\u003eSalon\u003c\/i\u003e. Her work has been anthologized in \u003ci\u003eThe Best American Science Writing\u003c\/i\u003e and in \u003ci\u003eMirth of a Nation: The Best Contemporary Humor\u003c\/i\u003e. She lives in San Francisco.\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 368\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.92 x 8.38 x 5.5 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 02, 2024\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51759016837408,"sku":"9781982163501","price":19.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/5c7de01e5bc3960fe6d9f9849acf4a8b.webp?v=1780141035","url":"https:\/\/ebocreations.com\/products\/getting-to-sorry-the-art-of-apology-at-work-and-at-home-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}