Great Hotel Service: 101 Ways to Create Great Customer Service and Experience in the Hospitality Industry - Paperback

by Orkun Avkan (Author)

Great Hotel Service outlines proven principles and processes for helping your hotel focus on satisfying your customers. Orkun Avkan's book provides tips and rules in a variety of service topics. One hundred one practical ways in the book will not only motivate you but create a culture to solve problems proactively and deliver exceptional customer service.