Intercultural Interaction: A Multidisciplinary Approach to Intercultural Communication - Paperback

by H. Spencer-Oatey (Author), Peter Franklin (Author)

Written in a highly accessible style and in four parts, this book provides rapid and authoritative access to current ideas and practice in intercultural communication. It draws on concepts and findings from a range of different disciplines and uses authentic examples of intercultural interaction to illustrate points.

Author Biography

HELEN SPENCER-OATEY, Professor, is Director of the Centre for Applied Linguistics at the University of Warwick, UK. She leads the Global People project on intercultural effectiveness, and researches and writes on language, culture and the management of rapport. Her interest in these areas developed when living for many years in Hong Kong and Shanghai.

PETER FRANKLIN, Professor, teaches and researches on language, communication and culture in international business and management at HTWG Konstanz University of Applied Sciences, Germany. He is a co-founder member of the KleM Institute for Intercultural Management, Values and Communication and is the editor of dialogin The Delta Intercultural Academy, an internet-based knowledge and learning community.