{"product_id":"itilr-4-direct-plan-and-improve-dpi-your-companion-to-the-itil-4-managing-professional-and-strategic-leader-dpi-certification-paperback","title":"ITIL(R) 4 Direct Plan and Improve (DPI): Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification - Paperback","description":"\u003cp\u003eby \u003cb\u003eClaire Agutter\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eITIL\u003csup\u003e(R)\u003c\/sup\u003e 4 Direct, Plan and Improve\u003c\/p\u003e\u003cp\u003eIf you've achieved your ITIL\u003csup\u003e(R)\u003c\/sup\u003e 4 Foundation certificate, you're probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for service management professionals, supporting those involved in directing or planning based on strategy and continual improvement - a must-have skillset practitioners should seek beyond Foundation level.\u003c\/p\u003e\u003cp\u003eDPI is the only one of the ITIL 4 advanced level courses that leads to both Managing Professional (MP) and Strategic Leader (SL) status. The module is aimed at managers and aspiring managers at all levels, providing them with the practical skills needed to improve themselves and their organisation by way of effective strategic direction and delivering continual improvement.\u003c\/p\u003eAn excellent supplement to any training course\u003cp\u003e\u003cem\u003eITIL\u003c\/em\u003e\u003csup\u003e\u003cem\u003e(R) \u003c\/em\u003e\u003c\/sup\u003e\u003cem\u003e4 Direct, Plan and Improve (DPI) - Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification\u003c\/em\u003e is a study guide designed to help students pass the ITIL\u003csup\u003e(R)\u003c\/sup\u003e 4 Direct, Plan and Improve module.\u003c\/p\u003e\u003cp\u003eThe majority of this book is based on the AXELOS \u003cem\u003eITIL\u003c\/em\u003e\u003csup\u003e\u003cem\u003e(R)\u003c\/em\u003e\u003c\/sup\u003e\u003cem\u003e 4: Direct, Plan and Improve \u003c\/em\u003epublication and the associated DPI Strategist syllabus. It provides students with the information they need to pass the DPI exam, and help them become a successful practitioner.\u003c\/p\u003e\u003cp\u003eSuitable for existing ITIL v3 experts, ITIL 4 Managing Professional (MP) students, ITSM (IT service management) practitioners who are adopting ITIL 4, approved training organisations, IT service managers, IT managers and those in IT support roles, the book covers: \u003c\/p\u003eKey concepts: \u003cul\u003e\n\u003cli\u003eScope, key principles and methods;\u003c\/li\u003e\n\u003cli\u003eThe role of governance, risk and compliance;\u003c\/li\u003e\n\u003cli\u003eContinual improvement;\u003c\/li\u003e\n\u003cli\u003eOrganisational change management;\u003c\/li\u003e\n\u003cli\u003eMeasurement and reporting;\u003c\/li\u003e\n\u003cli\u003eValue streams and practices; and\u003c\/li\u003e\n\u003cli\u003eExam preparation.\u003c\/li\u003e\n\u003c\/ul\u003eA useful tool throughout your career\u003cp\u003eIn addition to being an essential study aid, the author - a seasoned ITSM professional - also provides additional guidance throughout the book which you can lean on once your training and exam are over. The book includes her own practical experience from which she gives advice and points to think about along the way so that you can refer back to this book for years to come - long after you've passed your exam.\u003c\/p\u003eThe essential link between your ITIL qualification and the real world - buy this book today!\u003cp\u003eITIL\u003csup\u003e(R)\u003c\/sup\u003e is a registered trade mark of AXELOS Limited. All rights reserved. This book is an official AXELOS licensed product.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eIT Governance Publishing (ITGP) is the world's leading IT-GRC publishing imprint and wholly owned by IT Governance Ltd. ITGP provides books and tools covering all IT governance, risk management and compliance frameworks, producing unique and practical publications of the highest quality, in the latest formats available, and which readers will find invaluable.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 204\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.44 x 8.5 x 5.5 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e February 25, 2021\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51786245832992,"sku":"9781787782822","price":67.48,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/ddd1483398dded43d336b5d5622e3a37.webp?v=1780630397","url":"https:\/\/ebocreations.com\/products\/itilr-4-direct-plan-and-improve-dpi-your-companion-to-the-itil-4-managing-professional-and-strategic-leader-dpi-certification-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}