{"product_id":"strategic-product-creation-deliver-customer-satisfaction-from-every-level-of-your-company-hardcover","title":"Strategic Product Creation: Deliver Customer Satisfaction from Every Level of Your Company - Hardcover","description":"\u003cp\u003eby \u003cb\u003eRonald L. Kerber\u003c\/b\u003e (Author), \u003cb\u003eTimothy M. Laseter\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eCreate and market the right product-fast\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eStrategic Product Creation\u003c\/i\u003e is a true working guide to developing market-savvy, cost-effective products and services. Delivering expert guidance in the five key stages of product development, authors Ronald Kerber and Timothy Laseter present real-world examples of industry leaders who have produced innovative products-giving you a foolproof blueprint for delivering customer satisfaction without breaking the bank.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eProvides not only practical experience, but a solid conceptual framework for developing your own product creation model\u003c\/li\u003e\n\u003cli\u003eHighlights seven principles of effective product creation\u003c\/li\u003e\n\u003cli\u003eFeatures instructive case studies of world-class leaders such as Walt Disney Imagineering, Whirlpool Corporation, Mars, Inc., and IBM\u003c\/li\u003e\n\u003cli\u003eIncludes key questions and milestone decision issues from each stage of the product creation process\u003c\/li\u003e\n\u003cli\u003eCovers both short- and long-term strategies, coupled with suggestions for advanced technology\u003c\/li\u003e\n\u003cli\u003eExplains how to combine customer knowledge with external market needs to stimulate new product and service ideas\u003c\/li\u003e\n\u003cli\u003eReveals ways to utilize your suppliers as a talent pool for process improvement and product innovation\u003c\/li\u003e\n\u003cli\u003eAddresses sensitive issues of branding and intellectual property rights\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e(Ronald L. Kerber and Timothy M. Laseter\/Strategic Product Creation\/0-07-148655-0\/\u003c\/p\u003e \u003cp\u003e(Back Cover Copy)\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePraise for Strategic Product Creation\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\"A practical guide for product creation . . . written by practitioners who have been there and done that.\" \u003c\/p\u003e\u003cp\u003eWilliam D. Marohn\u003c\/p\u003e \u003cp\u003eChairman, Newell Rubbermaid Corporation\u003c\/p\u003e \u003cp\u003e\"Strategic Product Creation has captured the essence of the product development-discipline process, review points, metrics, great people, and executive leadership. The reader will learn from the proven experience of diverse product development companies.\"\u003c\/p\u003e \u003cp\u003eDavid Swain\u003c\/p\u003e \u003cp\u003e(Retired) President of Phantom Works, CTO of Boeing and COO of Boeing's Integrated Defense Business\u003c\/p\u003e \u003cp\u003e\"This is a much-needed, how-to-do-it book for industry leaders on creating an environment and process for continuous innovation. Well-written, with wide-ranging case studies, and full of practical experience of the authors, this is a 'must-read' in an age in which innovation is increasingly the distinguishing characteristic of the truly great corporations.\" \u003c\/p\u003e\u003cp\u003eThe Honorable Jacques S. Gansler, \u003c\/p\u003e \u003cp\u003eVice-President for Research at the University of Maryland College Park, Former Under-Secretary of Defense (Acquisition, Technology, and Logistics)\u003c\/p\u003e \u003cp\u003e\"This is a 'must-read' for anyone interested in doing serious and successful product creation!\"\u003c\/p\u003e \u003cp\u003eAnn Dahmer\u003c\/p\u003e \u003cp\u003eCo-founder and partner, Smith-Dahmer Associates, LLC\u003c\/p\u003e \u003cp\u003e(Flap Copy)\u003c\/p\u003e \u003cp\u003eAre you satisfied with your speed to market with new products? The effectiveness of your product creation organization? Your product position relative to your competition? The stream of pioneering ideas feeding your new product creation?\u003c\/p\u003e \u003cp\u003eIf you answered \"no\" to any of these questions, \u003ci\u003eStrategic Product Creation\u003c\/i\u003e is required reading. Written from a practitioner's perspective, former Whirlpool and McDonnell Douglas executive Ron Kerber and Tim Laseter, a former Booz Allen Partner and professor at the esteemed Darden Graduate School of Business, show you how to integrate effective, innovative product creation deep within the fiber of your organization. They present proven techniques and real-world examples for creating and marketing the right product at the right time-quickly and cost-efficiently.\u003c\/p\u003e \u003cp\u003eOffering practical guidance in the five key components of product development, the authors give you the tools to: \u003c\/p\u003e \u003cul\u003e\n\u003cli\u003eDetermine where your product creation stands, the capabilities you need, and how to achieve your vision \u003c\/li\u003e\n\u003cli\u003eDesign a product creation process based on your industry, business model, corporate culture, and objectives \u003c\/li\u003e\n\u003cli\u003eUnderstand your customers' needs and integrate that knowledge into new products and services \u003c\/li\u003e\n\u003cli\u003eMaster a suite of advanced technologies to support your products \u003c\/li\u003e\n\u003cli\u003eTrain senior management to guide and sustain continuous business renewal\u003cul\u003e \u003cp\u003eFeatured case studies augment the five components, illustrating the transformation experiences of industry leaders who have approached product creation in distinctly different, successful ways. The authors also cover the critical, softer side of product creation-people and project management-offering insights into motivating your staff, management discipline, project initiation, process documentation, and continuous improvement.\u003c\/p\u003e \u003cp\u003eA true blueprint for delivering customer satisfaction without breaking the bank, \u003ci\u003eStrategic Product Creation\u003c\/i\u003e will help you create a corporate environment that fosters the innovation necessary to turn great ideas into profitable products.\u003c\/p\u003e \u003cp\u003eRonald L. Kerber, PhD, is the former executive vice president and CTO of Whirlpool Corporation, where he globally integrated product development and procurement and introduced a new, corporate-wide product creation process. A former senior McDonnell Douglas product and business development executive and deputy undersecretary of defense at the Pentagon, Kerber is now a consultant with the Department of Defense and Batten Fellow at the Darden Graduate School of Business Administration at the University of Virginia.\u003c\/p\u003e \u003cp\u003eTimothy M. Laseter, PhD, serves on the faculty of the Darden Graduate School of Business Administration. Formerly a partner at Booz Allen Hamilton, Inc., Laseter is a prolific writer for business executives and a contributing editor for strategy+business.\u003c\/p\u003e\n\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003eRonald L.Kerber, Ph.D. is the former executive vice president and CTO of Whirlpool Corporation. He is a leading consultant with the Department of Defense.\u003c\/p\u003e \u003cp\u003eTimothy M. Laseter, Ph.D. serves on the faculty of the Darden Graduate School of Business Administration at the University of Virginia.\u003c\/p\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 336\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 1.22 x 9.34 x 6.36 IN\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\n\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e January 23, 2007\u003c\/div\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51751716028704,"sku":"9780071486552","price":39.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/9f9fe3835afb4397c541c56565e3c9a0.webp?v=1779978483","url":"https:\/\/ebocreations.com\/products\/strategic-product-creation-deliver-customer-satisfaction-from-every-level-of-your-company-hardcover","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}