{"product_id":"thanks-for-coming-in-today-creating-a-culture-where-employees-thrive-customer-service-is-alive-paperback","title":"Thanks for Coming in Today: Creating a Culture Where Employees Thrive \u0026 Customer Service Is Alive - Paperback","description":"\u003cp\u003eby \u003cb\u003eCharles Ryan Minton\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003eBy providing your customers and guests with an unforgettable experience, your business can build customer loyalty and gain an edge over your competition. But what most managers forget is that great customer service starts with happy employees. To take your organization to the next level, you need to work from the inside out. In Thanks for Coming In Today, Charles Ryan Minton, president of CRM Hospitality and Consulting, shows you how to build and retain an all-star customer service team by establishing an environment in which employees can thrive. He explains how to empower your staff so that they can turn complaints into kudos, identify potential problems before they occur, and make even the minutest detail of a patron\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 156\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.36 x 8.5 x 5.5 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e November 16, 2018\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51802137493792,"sku":"9781544512075","price":24.46,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/d239c17025e2efd0be72530ab4cb77dc.webp?v=1780851179","url":"https:\/\/ebocreations.com\/products\/thanks-for-coming-in-today-creating-a-culture-where-employees-thrive-customer-service-is-alive-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}