by Deborah A. Tullos (Author)

Written by an experienced and sought-after Human Resource professional, The Art of Employee Relations is a guide designed to share the winning approaches to resolving challenging employee issues, and creating "calm out of chaos" for managers, supervisors, and staff. It is an easy read that will help managers improve their interface with employees, for the overall benefit of the team and the organization. This book has something for every manager and HR personnel, and serves as an effective training and developmental tool for seasoned and new managers at all levels. Included inside are exercises that will prove to become best practices as manager engage themselves in their own process of professional improvement.