{"product_id":"the-etiquette-edge-modern-manners-for-business-success-paperback","title":"The Etiquette Edge: Modern Manners for Business Success - Paperback","description":"\u003cp\u003eby \u003cb\u003eBeverly Langford\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIn today's culture where rudeness is unfortunately becoming more routine, a strong competitive advantage goes to those who have sharpened the forgotten but fundamental skill of courtesy.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIntelligence, ambition, and skill will start you on the road to success but without strong communications skills, social savvy, and a sense of appropriate behavior, you won't get far. In \u003cem\u003eThe Etiquette Edge\u003c\/em\u003e, you will get a crash course in the entire field of modern business manners.\u003c\/p\u003e\u003cp\u003eFrom interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including: \u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eThe dos and don'ts of smartphone usage\u003c\/li\u003e\n\u003cli\u003eHandling difficult conversations with tact and finesse\u003c\/li\u003e\n\u003cli\u003eChecking your texts and emails for content and tone...before you hit send\u003c\/li\u003e\n\u003cli\u003eCreating a polished image on social media\u003c\/li\u003e\n\u003cli\u003eConducting meetings with poise and confidence\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eYour coworkers and competitors are highly educated, ferociously go-getting, and great at their job...just like you. If you want to truly distinguish yourself from the crowd, focus on gaining the etiquette edge!\u003c\/p\u003e\u003ch3\u003eBack Jacket\u003c\/h3\u003e\u003cp\u003eGood manners never go out of style. Poise, courtesy, and a professional demeanor help you stand out amid the modern workplace's cramped spaces, sloppily dressed colleagues, and curt emails. \u003c\/p\u003e  \u003ci\u003eThe Etiquette Edge\u003c\/i\u003e is your crash course on how to act, what to say, what to wear, when to phone, why lunch matters, how to make a great impression, and every question in between.   With wisdom and a dose of wit, this updated guide offers rules, examples, and action plans to:  - Banish boorish behavior: Don't interrupt, don't browse online during meetings, and don't share questionable posts on Facebook.  - Mind your digital manners: Reread emails for content and tone, double-check texts, and keep your online image spotless.  - Manage troublesome people: Neutralize a bully boss, apologize when needed, and minimize the impact of the inevitable enemy.  - Master the finer points: Run rancor-free meetings, bridge cultural divides, and handle difficult conversations with tact and finesse.  - Polish your image: Dress like a professional, interview with poise, get noticed without becoming notorious, and much more.   \"Want to build stronger relationships and be more successful in business? Read this book. It will help you develop a personal action plan for increasing your credibility, having more influence, and being a better communicator.\" \u003cb\u003e-- Ken Bernhardt, Ph.D., Regents Professor Emeritus, Robinson College of Business, Georgia State University\u003c\/b\u003e   \"Success depends on establishing and maintaining professional relationships and developing a strong personal brand. This book gives you valuable tools for handling a variety of situations to advance your career.\" \u003cb\u003e-- Rebecca Blalock, former SVP and CIO of Southern Company, bestselling author of \u003ci\u003eDARE\u003c\/i\u003e, and managing partner of Advisory Capital \u003c\/b\u003e   Beverly Langford, Ph.D., is president of LMA Communication, a training, coaching, and consulting firm that specializes in strategic communication and interpersonal effectiveness. She teaches in the Robinson College of Business at Georgia State University.  \u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eBEVERLY LANGFORD, PH.D., is President of LMA Communication, a training, coaching, and consulting firm specializing in strategic communication and interpersonal effectiveness. She teaches graduate business communication at Georgia State University. \u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 256\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.7 x 8.9 x 5.9 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e August 23, 2016\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51757818642720,"sku":"9780814437629","price":17.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/d563a4dcfb72531b442e547f11afe4c5.webp?v=1780112467","url":"https:\/\/ebocreations.com\/products\/the-etiquette-edge-modern-manners-for-business-success-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}