{"product_id":"the-levels-of-customer-experience-a-guide-to-set-companywide-customer-targets-customer-experience-paperback","title":"The Levels Of Customer Experience: A Guide To Set Companywide Customer Targets: Customer Experience - Paperback","description":"\u003cp\u003eby \u003cb\u003eNorene Telgen\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eCustomer experience is the interactions and experiences your customer has with your business throughout the entire customer journey of the first contact and becoming a happy and loyal customer. To get customer-centricity, you need to invest more in their experience. This book provides a balanced understanding of the most important aspects of customer experience management and a practical guide to set companywide customer targets as well as war stories from different industries on how the concepts are applied.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 174\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.4 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e September 05, 2021\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51784617296160,"sku":"9798471319172","price":14.83,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/3c478d8c7f64897b3dfc289aa5e8df13.webp?v=1780606110","url":"https:\/\/ebocreations.com\/products\/the-levels-of-customer-experience-a-guide-to-set-companywide-customer-targets-customer-experience-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}