{"product_id":"the-new-era-of-global-services-a-framework-for-successful-enterprises-in-business-services-and-it-hardcover","title":"The New Era of Global Services: A Framework for Successful Enterprises in Business Services and It - Hardcover","description":"\u003cp\u003eby \u003cb\u003eJavier Pe Capobianco\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eThe New Era of Global Services \u003c\/em\u003eis the result of interviews with more than seventy international leaders. The results show that in the coming years, Global Services will tend to grow in business-to-business (B2B), business-to-consumer (B2C), peer-to-peer (P2P), an in particular peer-to-business (P2B) relationships. Deciding on locations will be a more flexible process that may include different countries, cities, and even the cloud (virtual sourcing). Therefore, an increase in delocalizing options (multi-sourcing) is expected. As a result, global labour arbitrage will create opportunities not only for secondary cities but also for cells and individuals with outstanding talents and appropriate telecommunication infrastructures. This, in turn, will foster the flourishing of companies with neither human resources of their own, nor a physical presence in a specific location.\u003c\/p\u003e \u003cp\u003eAuthor \u003cstrong\u003eJavier Pe Capobianco \u003c\/strong\u003emakes a compelling case that over the coming twenty years, the companies that thrive will be those which not only embrace technology, but also generate disruptive business models in an authentic digital transformation process. However, only those who place people and their environment at the centre of their business plans will achieve true success. This is an important book for anyone involved in Global Services, as well as business students, entrepreneurs, C-suite professionals, policy makers and business academicians.\u003c\/p\u003e\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eJavier Pe Capobianco\u003c\/strong\u003e is the Secretary-General of ALES (Latin America Association of Services Exporters). Professor at the Catholic University of Uruguay and ORT University of Uruguay (courses include International Trade in Services and Trade in Tasks). International consultant in Global Services for multilaterals, governments, and associations, with funding by ECLAC, IDB, EU, KAS, and others.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 256\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.63 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 11, 2023\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51780383080736,"sku":"9781837536276","price":94.05,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/d6a4b1923695a450d88356396b333666.webp?v=1780527137","url":"https:\/\/ebocreations.com\/products\/the-new-era-of-global-services-a-framework-for-successful-enterprises-in-business-services-and-it-hardcover","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}