Tonality in Communication for the Hospitality Industry - Paperback

by Sharmadas Senasi Dba Mba (Author)

This book is all about the exciting ways of communicating effectively by understanding and controlling the frequency of tonality and speech. This journey will expand our knowledge, improve our communication abilities, and thereby improve adaptation to logical ways of delivering information by ways of communication In essence, reading this book one may see the ways of using and balancing one's tonality in communication and bring out the emotion in us. The benefits of this book effectiveness in making our customers feel comfortable and satisfied with our services rendered and thereby improve the business opportunities.

Author Biography

Dr. Sharmadas Senasi has almost 20 years' experience of extensive Business Management, Hotel Management, Human Resource Development and Hospitality background in a multicultural environment in food and beverage services, hotel & resort operational management, business development, human behaviors, appraisals development management, leadership, SOP development, training, asset development, events management in banquet operations, menu constructions and human resources operations.