{"product_id":"unleashing-the-chief-moment-officers-reliably-giving-the-gift-of-exceptional-experiences-hardcover","title":"Unleashing the Chief Moment Officers: Reliably Giving the Gift of Exceptional Experiences - Hardcover","description":"\u003cp\u003eby \u003cb\u003eDiane S. Hopkins\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eIf you want to raise the bar on creating memorable customer experiences, then this book is your roadmap.\" --Valerie Willis, VP, Tom Peters Company\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDo you have a passion for making sure you look after your customers?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDo you want to be able to go that extra step to satisfy their needs?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eDo you want to make sure that your company seizes each moment of opportunity to become better?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eCustomer service is, or should be, at the heart of every business. Let's face it, without customers you have nothing. Organizations which devote themselves to building lasting relationships with their customers must make certain that their teams build on individual strengths and have a genuine care for every customer they deal with.\u003c\/p\u003e \u003cp\u003eIn \u003cstrong\u003eUnleashing the Chief Moment Officers: Reliably Giving the Gift of Exceptional Experiences, \u003c\/strong\u003eyou will discover a lot of evidence for igniting a passion for customer care through chapters on: \u003c\/p\u003e \u003cul\u003e \u003cli\u003e\u003cstrong\u003eUnderstanding that moments can make a difference\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e\u003cstrong\u003eGetting the right talent in place\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e\u003cstrong\u003eAppreciating the gifts customers give you (even if it doesn't look like one)\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e\u003cstrong\u003eChief Moment Officer truths\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e\u003cstrong\u003eUnleashing the inner Chief Moment Officer in you\u003c\/strong\u003e\u003c\/li\u003e \u003cli\u003e\u003cstrong\u003eAnd more...\u003c\/strong\u003e\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eIt is understood that a moment can seem like a very short period during a hectic day, but by learning how to make the most of them your business can thrive, your customers will be happier and your staff will be more engaged.\u003c\/p\u003e \u003cp\u003eGet a copy of \u003cstrong\u003eUnleashing the Chief Moment Officers\u003c\/strong\u003e and see how it could improve your customer service.\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 120\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.31 x 8 x 5 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eIllustrated:\u003c\/strong\u003e Yes\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e October 11, 2017\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51755402789152,"sku":"9781944027223","price":35.96,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/cc2f78e14441076dfbde4692e36a9b95.webp?v=1780057986","url":"https:\/\/ebocreations.com\/products\/unleashing-the-chief-moment-officers-reliably-giving-the-gift-of-exceptional-experiences-hardcover","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}