{"product_id":"watch-your-language-why-conversations-go-wrong-and-how-to-fix-them-paperback","title":"Watch Your Language: Why Conversations Go Wrong and How to Fix Them - Paperback","description":"\u003cp\u003eby \u003cb\u003eRob Kendall\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe most accessible and practical book on the market about improving your personal and professional conversations, by internationally respected conversation expert Rob Kendall.\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003ci\u003eWatch Your Language\u003c\/i\u003e makes good communication easy, offering a huge range of case studies, easy-to-absorb concepts such as the Bad Place and the Tangle, and a unique \"talking heads\" page design that dissects examples of problematic conversations. It explains exactly why our daily conversations go wrong, how to respond when they do and provides tips on how to stop them from deteriorating in the first place. Communications expert Rob Kendall draws on over 30 years of experience to reveal: \u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eHow to avoid conversations escalating into destructive arguments\u003c\/li\u003e\n\u003cli\u003eHow to prepare for and conduct challenging conversations\u003c\/li\u003e\n\u003cli\u003eHow to avoid defensiveness and emotional lockdown\u003c\/li\u003e\n\u003cli\u003eHow to read the warning signals that a conversation is going off-track\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003eShort digestible chapters look at a wide variety of conversational scenarios, showing how to have rewarding and effective interactions with everyone in your life - from your partner, parents and children to your colleagues, boss and neighbours.\u003ch3\u003eAuthor Biography\u003c\/h3\u003e\u003cp\u003eRob Kendall has worked with over 70 international organizations, teaching conversation skills to business leaders, sports professionals, teenagers and many others. Find out more at www.conversationexpert.com\u003c\/p\u003e\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 224\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.46 x 8.49 x 5.41 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e December 05, 2023\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51764903346464,"sku":"9781786787897","price":18.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/74c1405c9a145fa5dd312829ef20c84e.webp?v=1780257387","url":"https:\/\/ebocreations.com\/products\/watch-your-language-why-conversations-go-wrong-and-how-to-fix-them-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}