{"product_id":"workday-gold-software-support-model-edition-paperback","title":"Workday Gold: Software Support Model Edition - Paperback","description":"\u003cp\u003eby \u003cb\u003eKeith Bitikofer\u003c\/b\u003e (Author)\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eWhat does it take to support Workday well?\u003c\/strong\u003e\u003cbr\u003eWorkday is incredibly powerful software. Building a support model that will enable your company to maximize its benefits and return on investment has many aspects.\u003cbr\u003eThis book is designed to help companies and individuals who may be new to Workday and looking to build or enhance their support model.\u003cbr\u003e \u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eBuilding a support model is a journey, not a destination.\u003c\/strong\u003e\u003cbr\u003eThis book comes from my 30 years of experience in IT and Operational roles in various industries, including nine years in the Workday space. My Workday experience includes leading projects and teams and writing hundreds of reports for a Workday customer. Then, doing consulting and being a regular contributor to LinkedIn with posts about Workday. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cstrong\u003eThis is a collection of my LinkedIn Posts, not a textbook with specific tasks.\u003c\/strong\u003e It comes from my own experience and discussions with many Workday customers. It includes links to the original LinkedIn posts so that you benefit from the many comments and suggestions from my active group of followers there. \u003cp\u003e\u003c\/p\u003e\u003cstrong\u003eOver 150 topics\u003c\/strong\u003e in sections such as Building Your Foundation, Measuring Success, Building Your Support Model, Staffing for Workday, Handling Support Requests, Building Capacity, Managing Your Team Well, Leadership\/Product Ownership, and Governance\/Standards. \u003cp\u003e\u003c\/p\u003e\u003cstrong\u003eJoin me on the journey\u003c\/strong\u003e to build a sustainable support process that will allow your company to truly leverage Workday and create an environment where your support team loves to be!\u003cdiv\u003e\n\u003cstrong\u003eNumber of Pages:\u003c\/strong\u003e 216\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003eDimensions:\u003c\/strong\u003e 0.46 x 9 x 6 IN\u003c\/div\u003e\u003cdiv\u003e\n\u003cstrong\u003ePublication Date:\u003c\/strong\u003e July 29, 2024\u003c\/div\u003e","brand":"Books by splitShops","offers":[{"title":"Default Title","offer_id":51776008519968,"sku":"9798227584465","price":28.76,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0974\/9764\/5344\/files\/811d361118c4ea954da47c5acb140716.webp?v=1780470819","url":"https:\/\/ebocreations.com\/products\/workday-gold-software-support-model-edition-paperback","provider":"The E-Book Oasis LLC","version":"1.0","type":"link"}